Privacy Policy

Last updated: May 2026

Who We Are

Smart Web Start is the affordable starter website service operated by LS22 Web Solutions, based in Wetherby, West Yorkshire, England. For the purposes of UK GDPR and the Data Protection Act 2018, the data controller is LS22 Web Solutions.

  • Trading name: Smart Web Start (a service of LS22 Web Solutions)
  • Email: [email protected]
  • Phone: +44 7816 656176
  • Address: 11 Nichols Way, Wetherby, West Yorkshire, LS22 6AD

Information We Collect

We only collect data you choose to give us, plus minimal technical data needed to run the site:

  • Contact details you submit via our contact form or email (name, email, phone, message).
  • Newsletter sign-ups (email address only) where you opt in.
  • Technical data such as IP address, browser type, pages visited and referrer, collected via standard server logs and privacy-respecting analytics.

Lawful Basis for Processing

We process your data under the following UK GDPR lawful bases:

  • Legitimate interests — to respond to enquiries and provide the services you have asked about.
  • Consent — for newsletter sign-ups and any non-essential cookies.
  • Contract — to deliver work you have engaged us to do.
  • Legal obligation — where we are required to retain records (e.g. invoicing, tax).

How We Use Your Information

  • To respond to your enquiries and quote requests.
  • To deliver the website design, hosting and maintenance services you order.
  • To send you service-related updates (e.g. about hosting renewal).
  • To send marketing emails only where you have opted in (you can unsubscribe at any time).

We do not sell your data, and we do not share it with third parties for marketing.

Sharing Your Data

We only share data with trusted processors needed to run our service, including:

  • Hosting and infrastructure providers (used to host this website and your data).
  • Email service providers (used to send and receive correspondence).
  • Payment processors, where you pay for services.

All processors are bound by appropriate data-protection terms.

How Long We Keep Your Data

We keep enquiry data for up to 24 months after our last contact, and client / invoicing records for 6 years to meet HMRC requirements. Newsletter data is kept until you unsubscribe.

Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request erasure ("right to be forgotten").
  • Object to or restrict processing.
  • Data portability.
  • Withdraw consent at any time.

To exercise any of these rights, email [email protected]. You also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

This site uses a small number of essential cookies and may use privacy-respecting analytics. See our Cookies Policy for full details.

Security

The site is served over HTTPS with an SSL certificate. We use reasonable technical and organisational measures to protect personal data, but no method of transmission over the internet is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes.

Contact

Questions about your data? Email [email protected] or call +44 7816 656176.